Ten Critical LMS Features for Extended Enterprise Training
Updated: 5 days ago
An extended enterprise refers to a network of external stakeholders who are connected to an organization, including customers, partners, vendors, contractors, and suppliers. These external stakeholders play a significant role in the success of the organization, and thus, need to be trained and educated on the organization's products, services, and operations.
Extended enterprise learning is the process of providing training and educational content to these external stakeholders to enhance their knowledge and skills, increase their productivity, and ultimately, improve their satisfaction with the organization. An extended enterprise LMS (Learning Management System) is a software platform that enables organizations to deliver this training and educational content to external stakeholders on a single system.
The Benefits of Extended Enterprise Training
Extended enterprise training refers to the process of providing training and educational content to external stakeholders, such as customers, partners, vendors, and suppliers, who are connected to an organization.
Here are some of the benefits of extended enterprise training:
Increased Customer Satisfaction
By providing training and educational content to customers, organizations can help them better understand how to use their products and services, and improve their overall experience. This can lead to increased loyalty and repeat business.
Improved Partner Relationships
Extended enterprise training can help partners better understand the organization's products and services, and how to effectively sell and support them. This can lead to increased collaboration, better communication, and improved business outcomes.
By providing training and educational content to external stakeholders, organizations can help them better understand the value of the organization's products and services, and how to effectively sell and promote them. This can lead to increased sales and revenue.
Extended enterprise training can help external stakeholders better understand the organization's policies, procedures, and regulations, and how to comply with them. This can help reduce the risk of regulatory violations, fines, and legal issues.
Reduced Support Costs
By providing training and educational content to external stakeholders, organizations can help reduce the number of support requests and inquiries, which can lead to reduced support costs and increased efficiency.
Improved Brand Reputation
By providing high-quality training and educational content to external stakeholders, organizations can demonstrate their commitment to customer and partner success, and improve their brand reputation.
Ten Critical Features of an Extended Enterprise LMS
An extended enterprise LMS (Learning Management System) is a software platform that enables businesses to train their employees, partners, customers, and vendors on a single system. It allows organizations to deliver training and educational content to external stakeholders and can provide a range of benefits, such as improving compliance, increasing sales, and enhancing customer satisfaction.
Here are some important features to look for in an extended enterprise LMS:
Multi-Tenant Architecture: An extended enterprise LMS should have a multi-tenant architecture, which enables the system to support multiple user groups, each with their own unique settings, configurations, and content libraries.
User Management: The LMS should have robust user management capabilities that enable administrators to easily create, manage, and organize users into groups or hierarchies, assign roles and permissions, and manage user data.
Content Management: The LMS should have a robust content management system that allows administrators to easily create, organize, and deliver training content, including videos, documents, and quizzes.
Personalization: An extended enterprise LMS should allow for personalized learning experiences that are tailored to each user's needs, preferences, and learning styles.
Reporting and Analytics: The LMS should have a powerful reporting and analytics engine that enables administrators to track user progress, measure the effectiveness of training programs, and identify areas for improvement.
Integration and Compatibility: An extended enterprise LMS should be able to integrate with other systems, such as HRIS, CRM, and ERP, to provide a seamless user experience and ensure data consistency across the organization.
Mobile Compatibility: The LMS should have a mobile-friendly interface and be accessible across a range of devices, including smartphones and tablets.
Security: An extended enterprise LMS should have robust security features, including user authentication, data encryption, and access controls, to protect sensitive user data and prevent unauthorized access.
Scalability: The LMS should be able to scale to accommodate the needs of growing businesses, support multiple user groups, and handle large amounts of data and content.
Customization and Branding: An extended enterprise LMS should allow for customization and branding options to provide a cohesive user experience that aligns with the organization's brand identity.
About LMS Portals
At LMS Portals, we provide our clients and partners with a SaaS-based, multi-tenant learning management system that allows you to launch a dedicated training environment (a portal) for each of your unique audiences.
The system includes an embedded course authoring tool that enables most anyone to build engaging courses quickly and easily.
We offer a complete library of ready-made corporate training courses. So you can build your own courses, utilize our off-the-shelf library, or some combination of the two.
If you choose to, you can create Learning Paths to deliver courses in a logical progression and add structure to your training program. The system also supports Virtual Instructor-Led Training (VILT) and provides tools for online coaching and social learning.
The combination of our platform features and services make LMS Portals the ideal choice for your extended enterprise training program.
Contact us today to get started or visit our Partner Program pages