Updated: Apr 25, 2021
As most people in the business world know, the Human Resources (HR) department has the responsibility for hiring employees and processing payroll. Increasingly though, many companies have tasked their HR departments with lesser known, yet equally important, responsibilities. Many organizations now segment the HR team responsibilities into areas which can include the development of employee safety programs, managing employee benefits, and launching employee onboarding and training initiatives.
Given this, it is fair to say that the HR function has never been more critical. The competitive environment most companies face today, coupled with the increasing complexities of workplace management have increased the strategic importance of the HR function. Today, a focus on learning, operational excellence, and leadership development have become fundamental HR issues, making the HR department a central player in achieving organization excellence.
HR and Employee Training
According to a recent survey, 23% of HR managers indicated their biggest investment area is currently employee training and development programs. Increasingly, businesses are looking to these programs to help ensure that employees acquire the necessary skills and knowledge to succeed in their job roles. Learning and training programs have also proven to enhance employee engagement while decreasing turnover.
Employee training, or “workplace training”, refers to the creation of programs designed to help employees develop the knowledge and skills they need to succeed in their roles. Companies may offer various types of training depending on where they deem their employee skills gaps to be and the urgency of any particular area.
The primary types of employee training programs often include:
New Hire Orientation
Most every company has some type of orientation program. While these programs may be formal or informal, they are typically accomplished in a single engagement with new employees upon their hiring and commencement with the company.
New Hire Orientation is typically a component of the Employee Onboarding process. Onboarding is often comprised of a series of training sessions that are specific to the department and role of the new employee, with the goal of preparing the employee for success in that role.
Product and Services Training
One of the primary goals of a training program is to ensure that each of your employees understand your company’s product and service offerings and your differentiated advantage in the marketplace. And for many organizations, product and services training can extend beyond internal employees to the extended enterprise.
Skills Development can consist of a range of offerings designed to help employees develop both “hard skills” (such as accounting and programming skills) and “soft skills” (such as communication and problem-solving skills).
Today, companies must ensure their employees are aware of all compliance regulations that impact your organization and how they perform their work tasks. This is especially true for companies that work in highly regulated industries, such as healthcare and financial services. In fact, for these industries, the ability to demonstrate that your company offers compliance training to its employees (and that employees complete these requirements) can be a requirement.
Diversity Training is designed to create awareness of any unconscious bias and other barriers in the workplace with the goal of motivating positive attitudes and behaviors. Today, Diversity Training is essential for creating and maintaining a respectful, inclusive workplace.
eLearning as Part of Your HR Services and Solutions Strategy
Whereas in the past, most employee training programs were conducted through in-person, classroom-based sessions, the availability of new powerful (and affordable) cloud-based technologies has made online learning (also known as “eLearning) the preferred method for employee training and workforce development.
eLearning offers a cost-effective and convenient alternative to classroom-based training and enables HR teams to create and deliver important content and training courses, quickly and easily. It also provides a greater ability to dynamically respond to changing and emerging training needs.
An LMS for eLearning-Driven Employee Training
The core technology that supports all types of eLearning programs, including employee training, is a Learning Management System (LMS). An LMS is the application used to build, deliver, and track your employee training program.
LMS Portals offers our clients and partners a cloud-based, multi-tenant learning management system that allows you to build and launch new, customized eLearning environments (portals) on-demand. And each portal you launch can have its own branding, user onboarding system, messaging tools, analytics engine, and more.