Hospitals put patient care and clinician safety at the center of every decision they make. In order to support this, it is essential that that they provide ongoing learning and development opportunities for their staff. Because the healthcare industry is constantly changing and evolving, it calls for extensive skills and training for all employees. The development of a successful employee training program is critical to optimize staff knowledge and performance while increasing employee retention and ensuring the best possible experience for each patient.
In the past, many hospitals relied on in-person, classroom-based training as the foundation for their employee training programs. But in the past ten years, the evolution of cloud-based technologies has made online learning, or “eLearning” the preferred training approach for many hospitals and healthcare systems.
Some of the main benefits that hospitals can expect from an eLearning-driven employee training program can include:
Hospital workers are extremely busy, often working long hours and unpredictable shifts. This can make scheduling training classroom-based training sessions very challenging. In contrast, eLearning allows your employees to conduct their training activities at any time and from any place. All that is required is an Internet connection.
Traditional training approaches can be very expensive as they call for payment to in-person instructors and require you to print and distribute printed learning materials. eLearning eliminates these expenses, along with the need to pull employees away from their job duties.
Hospital staff training is often time-sensitive and includes content and knowledge that needs to be available to workers as soon as possible. While traditional training can include a significant lag time for preparation and scheduling, eLearning-drive training can be developed and delivered very quickly.
With hospital training, especially content regarding patient care and safety, it is imperative that employees can take the time they need to review and learn the materials at their own pace. eLearning enables this and allows employees to revisit any piece of content multiple times before moving on to the next section of the course.
Learning Management Systems for Hospital Employee Training
The foundational technology that supports all types of eLearning programs, including hospital employee training, is a Learning Management System, or “LMS”. An LMS is the application that is used to build, deliver, and track employee training and development.
While LMS technology has been available for a number of years, two recent developments in its delivery and architecture are particularly well-suited for hospital employee training.
In the past, the only option available to a hospital that wanted to deploy an LMS to support their eLearning programs was to “stand up” a system on their own servers. While this approach does offer a great deal of flexibility, it is time-consuming and expensive. It also requires a great deal of resources for the ongoing management and maintenance of the system.
In contrast, a cloud-based LMS, offered by a third-party vendor, allows your hospital to access LMS resources on a subscription basis. This approach eliminates the need for a large up-front investment and shifts the responsibility for ongoing management and maintenance to the cloud vendor. It also allows you to get your eLearning program up-and-running very quickly.
A more recent development in LMS technology is the availability of multi-tenant architecture. While a single tenant LMS dedicated the entire software and hardware infrastructure to a single training audience, a multi-tenant LMS allows you to “spin up” new instances of the application to support multiple audiences, each with their own private, customized eLearning environment (portal). Multitenancy is especially valuable to hospital systems or any hospital organization that wants to segment and scale their eLearning program based on the unique needs of various training audiences, such as clinicians, administrators, and partners.
LMS Portals for Hospital eLearning
LMS Portals provides our hospital clients and partners with a cloud-based, multi-tenant learning management system that allows you to launch and manage multiple private eLearning environments on-demand. Each portal you launch can have its own branding and includes tools for category and course development, user onboarding, learner collaboration, analytics, and more.