As the global workplace struggles to deal with the new realty of remote workforces and the technology challenges that brings, many consulting firms are failing to re-tool their organizations to prepare for the opportunities that this “digital transformation” will bring.
Digital transformation refers to the integration of electronic technologies into nearly every aspect of a business. Developing this mindset will fundamentally change how your firm operates and delivers value to your client engagements. Digital transformation also calls for a cultural shift that necessitates the continuous challenge of the status quo, along with experimentation, and an ability to become comfortable with failure along the way.
The Intersection of Digital Transformation and Corporate Training
Given the growing challenges of today’s work environment, the demand for effective corporate training is expected to see tremendous growth. In fact, a recent study by Technavio projects the corporate training market will add more than $52 billion between 2020-2024. And many companies (especially small to mid-sized organizations) will look to corporate training and consulting firms to help fill this void.
With the massive number of employees working remotely due to COVID-19, the need for enhanced digital technologies to support the employee experience has shifted from “nice to have” to an absolute necessity in order to get things done.
While employers once relied almost exclusively on classroom-based training to onboard and train their employees for success, the inability to bring workers together for in-person training, combined with the continued evolution of cloud-based technologies, has made online learning, or “eLearning” the preferred (and only real viable) option for employee training and workforce development.
While eLearning can impact most any area of employee development, some of the most common use cases include:
New Hire Onboarding and Orientation
Training content and courses created to help newly hired employees to learn to work independently. Its primary goal is to expedite the process of making new employees comfortable and productive.
Hard Skills Training
Hard skills refer to the talents and abilities that employees must have to success in their job roles and increase their value to the company. For example, programmers can add new hard skills by learning new programming languages. Marketing employees can be training on the use of newly acquired tools to help drive and track campaigns.
Soft Skills Training
Soft skills refer to those skills that support and enhance relationships and interactions. They include such things as listening, communicating, decision-making, and problem-solving. The development of skills will help your employees to have more successful and pleasant interactions with their colleagues and your customers.
Depending on the industry in which your company operates, compliance training may part of your new employee onboarding process. Compliance training typically focuses on the understanding of company policies or rules that help ensure employees and employers avoid problems in the workplace as well as violations of the law.
eLearning Technology and Digital Transformation for Consulting Engagements
Those consulting and corporate training firms that embrace digital transformation along with the growing demand for workforce development will position themselves for a tremendous revenue opportunity. The core technology that supports all types of eLearning, including corporate training delivered by third-party consulting firms, is a Learning Management System, or “LMS”.
LMS Portals offers a cloud-based, multi-tenant LMS that allows our consulting firm partners to “spin up” new eLearning environments (portals) to provide a unique learning experience for each of your clients and audiences. Our system allows you to manage all of your learning portals from a centralized console, and each portal you launch can have its own branding, user onboarding system, messaging and collaboration tools, analytics engine, and more.