External stakeholders are individuals, groups or entities that have an interest or influence in the operations and success of a company, but are not part of the organization itself. Examples of external stakeholders for a company can include:
Customers
They are the individuals or organizations that buy the company's products or services.
Partners
These are organizations that resell or your products or services and may add value to the end-user in the process.
Suppliers
They provide the company with necessary raw materials, resources, or other inputs for the company's production or operation.
Shareholders/Investors
They own or invest in the company and may influence its decision-making processes.
Government and Regulatory Agencies
They regulate and oversee the company's compliance with laws, regulations, and standards.
Community and Society
They include the people living or working around the company's facilities, who may be affected by its operations, and the company may have social responsibility towards them.
Media
They can influence public opinion and perception of the company's brand, reputation, and image through various forms of communication.
Non-governmental Organizations (NGOs)
They are organizations that advocate for specific social, environmental, or other issues that may be related to the company's operations or products.
Understanding the needs and interests of external stakeholders is crucial for a company's long-term success and sustainability, as they can affect the company's reputation, legal compliance, and financial performance.
The Benefits of Offering Training to Your External Stakeholders
Providing training to external stakeholders can bring a range of benefits to a company, including:
Improved customer satisfaction: Training programs can help external stakeholders, such as customers, understand the company's products, services, and policies, leading to better satisfaction and loyalty.
Enhanced supplier performance: Training suppliers can help them better understand the company's requirements, processes, and quality standards, leading to improved product or service quality, reliability, and delivery.
Increased investor confidence: Training programs can provide investors with a deeper understanding of the company's operations, strategies, and performance, leading to increased confidence and trust in the company.
Better regulatory compliance: Training programs can help external stakeholders, such as suppliers, partners, or customers, comply with relevant laws, regulations, and standards, reducing the risk of legal or reputational issues for the company.
Improved collaboration: Training programs can facilitate better communication, cooperation, and alignment between the company and its external stakeholders, leading to more effective partnerships and collaborations.
Enhanced brand reputation: Providing training programs to external stakeholders can demonstrate the company's commitment to quality, innovation, and social responsibility, enhancing its brand reputation and image.
Increased market share: By improving the performance, satisfaction, and loyalty of external stakeholders, training programs can contribute to increased market share and profitability for the company.
Why a Multi-Tenant LMS is the Best Platform for External Stakeholder Training
A multi-tenant LMS (Learning Management System) can offer several benefits for external stakeholder training, including:
Centralized Management
A multi-tenant LMS can provide a centralized platform for managing the training needs of different external stakeholders, such as customers, partners, and suppliers, from a single location.
Customized Content and Branding
A multi-tenant LMS can allow the company to create customized training content and branding that reflects the needs and preferences of each external stakeholder group, providing a more personalized and engaging learning experience.
Cost-effectiveness
A multi-tenant LMS can offer cost-effective solutions for training large numbers of external stakeholders, as it can leverage shared resources, such as infrastructure, content, and support, reducing the overall cost of training delivery.
Scalability and Flexibility
A multi-tenant LMS can support the scalable and flexible delivery of training to different external stakeholders, allowing the company to quickly adapt to changing needs, requirements, and growth.
Analytics and Reporting
A multi-tenant LMS can provide comprehensive analytics and reporting capabilities that allow the company to track and analyze the effectiveness of external stakeholder training programs, identifying areas for improvement and optimization.
Collaboration and Communication
A multi-tenant LMS can facilitate collaboration and communication between different external stakeholder groups, enabling them to share knowledge, best practices, and feedback, improving overall performance and outcomes.
Compliance and Security
A multi-tenant LMS can provide robust compliance and security features that ensure the protection and privacy of sensitive training data, as well as compliance with relevant laws, regulations, and standards.
About LMS Portals
At LMS Portals, we provide our clients and partners with a SaaS-based, multi-tenant learning management system that allows you to launch a dedicated training environment (a portal) for each of your unique audiences.
Our platform is ideal for external audience training as it allows you to launch a private, customized portal for each of these audiences.
The system includes built-in, SCORM-compliant course authoring software that enables most anyone to build engaging courses quickly and easily.
We also offer a complete library of ready-made courses, covering most every aspect of corporate training and employee development.
If you choose to, you can create Learning Paths to deliver courses in a logical progression and add structure to your training program. The system also supports Virtual Instructor-Led Training (VILT) and provides tools for social learning.
Together, these features make the LMS Portals platform the ideal solution for training your external stakeholders, as well as your employees.
Contact us today to get started or visit our Partner Program pages