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Scaling Your Corporate Training Program for the Extended Enterprise

Scaling Your Corporate Training Program for the Extended Enterprise

When companies consider all of the components for success, they are increasingly looking at the entire corporate ecosystem, which includes external entities that are connected to your organization. This corporate ecosystem has come to be known as the Extended Enterprise, which refers to the entire network of third parties that have a direct influence over the success of your organization.

The third-party entities that can comprise your Extended Enterprise can include:

  • Your customers

  • Channel sales partners and distributors

  • Affiliates and franchisees

  • Supply chain vendors

  • External consulting and training organizations

The Benefits of Extended Enterprise Training

As the concept of the Extended Enterprise has evolved, so too has the determination regarding whom to offer company sponsored training to help ensure the success of the organization. Extended Enterprise training targets your non-employees with the goal of impacting their experience with your company and ability to contribute to its ongoing success.

Some of the benefits of expanding your corporate training program to include the Extended Enterprise are:

Increased Revenues

Effective training of your channel sales partners, affiliates, and other revenue-producing entities will help drive more sales for your company and can be a significant factor when determining the ROI of your training program.

Decreased Customer Turnover

Offering training to your customers regarding the use of your company’s product and service offerings can help them remain loyal to your brand over the long-term. In addition, offering training to your channel sales partners can help them to better serve your customers.

Lower Costs

Developing a training program that brings all of your partner organizations together to help better understand your supply chain, processes, and interdependencies can help to streamline your operations and decrease your operating costs.

Enhanced Brand

Effective training can help to strengthen your brand by ensuring every participant in your ecosystem understands your company’s value, positioning, and messaging in the marketplace. This understanding can bring consistency throughout your Extended Enterprise.

eLearning for Extended Enterprise Training

One of the challenges in the development and delivery of Extended Enterprise training is in the fact that program participants are outside of your company’s “four walls”, which makes it difficult to conduct in-person, classroom-based training. Given this, most organizations opt for an online learning approach, often called “eLearning”.

eLearning refers to the use of electronic technologies (the Internet, primarily) as the core of your training program. The foundational technology of most eLearning programs is a Learning Management System (LMS), which provides the software and supporting infrastructure for your eLearning-based training program.

While some companies choose to “stand up” an LMS on their own servers (known as on-premises hosting), most companies today choose to work with a SaaS-based LMS vendor in order to access the LMS technology they need without having to make a significant up-front investment. And offloading the ongoing management of your LMS to a SaaS vendor allows you to focus on your company’s mission and core strengths.

LMS Portals for Extended Enterprise Training

At LMS Portals, we provide our clients and partners with a SaaS-based, multi-tenant LMS that allows an administrator to launch and manage a dedicated eLearning environment (portal) for each of your unique training audiences. This multi-tenant architecture is ideally-suited for Extended Enterprise training programs as it allows for the creation of customized eLearning environments to support the various needs of your training audiences.

Each portal you launch includes a powerful course development engine, along with robust tools for user onboarding, group management, learning path creation, live remote training, certificate awarding, analytics, and more.

Contact us today to get started or visit our Partner Program pages

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