Employers often divide employee skills into two types: Hard Skills and Soft Skills. Hard skills are measurable skills that were often acquired through formal training and are required for a specific job role, such as accounting, engineering, and technology.
Soft skills, while difficult to measure, are considered to be equally important in the workplace. Soft skills include such things as effective communication, problem-solving, and relationship building.
In this video, we explore the importance of soft skills development for employee success.