Updated: Apr 25
Emotional intelligence (sometimes referred to as an Emotional Quotient or EQ) refers to one’s ability to understand, use, and manage your own emotions in positive ways. Effective Emotional Intelligence can be used to communicate effectively, support and empathize with others, overcome challenges, defuse conflict, and relive stress.
An individual manages Emotional intelligence in the workplace from the inside out. It calls for recognizing the aspects of your feelings and emotions and working on self-awareness, self-regulation, motivation, empathy, and social skills.
In this video, we look at our Emotional Intelligence in the Workplace training course and the value of Emotional Intelligence to enhance communication, support, and empathy among your employees.