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The Role of eLearning in the Business Consulting Process

Updated: Apr 25, 2021

Business Consulting Process

Business owners today are faced with a seemingly endless list of challenges. Hiring and training employees, to managing processes, ensuring the quality of products and services, and strategizing for sales and marketing execution, are all critical and time-consuming endeavors. And while growing companies can delegate these tasks, such growth can lead to new and increasingly difficult decisions.

Given this, companies today are looking to work with business consulting organizations (often referred to as management consultants) who have the expertise to provide the guidance business owners and executives need to compete and operate effectively in increasingly competitive marketplaces. If you are considering engaging a business consulting organization for your company, some of the benefits you can expect include:

Gaining Access to the Expertise You Need

This is (obviously) the most important reason for companies to engage with business consulting firms. The right consultant can help you to identify your existing challenges and determine the best ways to address them. A good business consulting firm is likely to have worked with other companies that had issues similar to yours and helped see them through to successful outcomes.

Engaging Experts Who Bring Objectivity

Unfortunately, as business owners or managers, you may be too close to your company’s problems to identify them clearly or address them appropriately. Business consultants have the advantage of coming in as outsiders with no preconceived notions. This level of clarity and objectivity is often required to ensure the most successful outcome in the shortest possible time.

Access to Resources

The right business consulting organization can even bring resources to the engagement to help address your company’s challenges in the most efficient way. The opportunity to access technical, labor, and other types of resources through your business consultant is yet another way in which to minimize the length of time between identifying and resolving your company’s issues.

Understanding the Business Consulting Process

The business consulting process typically includes several common steps, which may vary slightly, depending on the type of engagement you are considering.

Defining the Engagement

The first step of the engagement is always in defining the issue and what will be accomplished through the engagement. Types of engagements can include addressing sales and marketing challenges, revamping company operations and processes, optimizing the work environment and corporate culture, strengthening the corporate brand, and more.

Conducting Discovery

Once the engagement and targeted outcomes are defined, the consultant will usually spend time gathering as much information as they need to assess the current state. The consultant can then review their findings with the company stakeholders to outline a best course of action.

Implementing the Solution

After the Discovery conversation and agreement for the course of action, the consulting firm can begin the implementation of the solution with the full support and cooperation of the company stakeholders. Often, the implementation becomes an iterative process in which results are measured and the approach is revised, based on actual vs. expected outcomes.

Complete or Extend the Engagement

The last step comes when both parties review the final outcome. Depending on the results, the engagement can come to a conclusion or the stakeholders might determine that they are best served in extending the engagement, possibly with new parameters and goals.

The Growing Need for eLearning to Support the Business Consulting Process

In recent years, as the corporate environment has increased in complexity, online learning or “eLearning” has emerged as a critical component in the business consulting process. This need for eLearning is a result of the ever-increasing need for the entire staff to play an active role in the company’s achievement of the desired outcome from the consulting engagement. Employee training through the effective use of eLearning technologies can help to ensure both short and long-term success from the business consulting engagement.

LMS Portals provides our clients with a cloud-based, multi-tenant learning management system (LMS) to support the business consulting process. In working with our platform, our business consulting partners can launch and manage multiple private eLearning environments (portals) to support their client engagements. And each portal you launch can have its own branding, user onboarding system, collaboration and messaging tools, analytics engine, and more.

Visit our Partner Program pages to learn more or contact us today to get started

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