Business Process Outsourcing (BPO) is the practice of hiring an outside company to perform services that your business needs to operate. In a BPO engagement, your company hires a third-party organization to fulfill essential but non-primary business functions.
Companies often work with BPO firms when they feel that an outside organization can better manage a specific task. In most cases, the business finds outsourcing to be more efficient than creating a new department within the company to handle these business functions.
In this video, we review three benefits of working with a BPO firm, as well as the use of the LMS Portals platform by BPO companies to manage corporate eLearning for their clients.