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Including Soft Skills in Workforce Education Programs

Workforce education refers to the educational and training programs that prepare individuals with the skills, knowledge, and abilities needed to enter or advance in the workforce. It is a broad term that encompasses a range of programs, from vocational education and apprenticeships to continuing education and professional development.

The purpose of workforce education is to ensure that individuals have the skills and training they need to compete in the job market and meet the demands of employers. This may include developing technical skills for a specific trade or industry, as well as soft skills such as communication, teamwork, and problem-solving.

Workforce education can take place in a variety of settings, including vocational schools, community colleges, and apprenticeship programs. It can also be delivered through online courses and training programs.

What are the Various Types of Workforce Education Programs?

There are various types of workforce education programs available that aim to provide individuals with the skills and knowledge needed to enter or advance in the workforce. Some of the most common types of workforce education programs include:

Vocational Education

These programs are designed to provide students with hands-on training and technical skills in a specific trade or industry, such as plumbing, electrical work, or automotive repair.


These programs combine on-the-job training with classroom instruction, allowing individuals to earn while they learn and gain practical experience in a specific trade or profession.

Career and Technical Education (CTE)

These programs are offered by high schools, community colleges, and vocational schools, and provide students with a range of technical skills and training in various industries, such as healthcare, information technology, or manufacturing.

Continuing Education

These programs are designed for individuals who are already in the workforce and want to enhance their skills or advance their careers. They can include courses, workshops, or seminars in areas such as leadership, communication, or project management.

Professional Development

These programs are focused on helping individuals develop the skills and knowledge needed to succeed in their current or future roles, and may include training in areas such as time management, conflict resolution, or customer service.

On-the-Job Training

These programs provide individuals with the opportunity to learn job-specific skills while working in a real-world environment, typically under the supervision of experienced professionals.

What are Soft Skills?

Soft skills are personal attributes that enable individuals to interact effectively with others in the workplace. These skills are often referred to as "people skills" and are typically personality traits, communication abilities, emotional intelligence, and social behavior.

Soft skills are often distinguished from hard or technical skills, which are more specific to a particular job or industry. While technical skills are necessary for success in a specific field, soft skills are often transferable and can be applied in any work environment.

Examples of soft skills include:

  • Communication: the ability to communicate effectively with others, whether in person, in writing, or through digital channels.

  • Leadership: the ability to inspire and motivate others, delegate tasks, and provide constructive feedback.

  • Collaboration: the ability to work effectively in teams, share knowledge and resources, and resolve conflicts.

  • Adaptability: the ability to adapt to change, be flexible, and embrace new challenges.

  • Time management: the ability to manage time effectively, prioritize tasks, and meet deadlines.

  • Problem-solving: the ability to identify problems, analyze information, and develop creative and effective solutions.

  • Empathy: the ability to understand and connect with others, show compassion and understanding, and manage emotions.

  • Critical thinking: the ability to analyze information, evaluate arguments, and make informed decisions.

The Importance of Soft Skills Training in the Workplace

Here are some statistics regarding the importance of soft skills training in the workplace:

  • According to a survey by LinkedIn, 57% of leaders say soft skills are more important than hard skills.

  • A study by Deloitte found that 92% of executives believe soft skills are a critical priority for the success of their organization.

  • A report by the World Economic Forum found that the top three skills needed for the workforce of the future are complex problem solving, critical thinking, and creativity – all of which are soft skills.

  • A survey by CareerBuilder found that 77% of employers believe that soft skills are just as important as hard skills.

  • A study by the American Management Association found that companies with strong soft skills training programs have 30-40% higher customer satisfaction rates than those without such programs.

  • A report by McKinsey & Company found that soft skills training can lead to a 12% increase in productivity, while companies that invest in soft skills training have a higher return on investment than those that don't.

About LMS Portals

At LMS Portals, we provide our clients and partners with a SaaS-based, multi-tenant learning management system that allows you to launch a dedicated training environment (a portal) for each of your unique audiences.

We offer a complete library of ready-made courses, covering most every aspect of soft skills training as part of a workforce education program.

The system also includes built-in, SCORM-compliant course authoring software that enables most anyone to build engaging courses quickly and easily.

If you choose to, you can create Learning Paths to deliver courses in a logical progression and add structure to your training program. The system also supports Virtual Instructor-Led Training (VILT) and provides tools for social learning.

Together, these features make the LMS Portals platform the ideal solution for building and delivering your workforce education program.

Contact us today to get started or visit our Partner Program pages

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