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Eight Metrics to Track the Performance of Your Employee Training Program

Updated: Mar 24, 2023

Employee Training Performance Metrics

Employee training refers to the programs and activities designed to improve the performance of your employees and the culture of your organization. Companies that offer effective and ongoing training programs can expect to see increased staff performance along with measurable improvements from your organization as a whole.

A Competitive Edge from Employee Training

Companies with effective employee training have a competitive edge for several reasons:

Improved Employee Performance

Effective employee training can improve employee performance, which can lead to increased productivity, higher quality work, and improved customer satisfaction.

Attraction and Retention of Top Talent

Companies that invest in employee training can attract and retain top talent by offering opportunities for professional development and career growth.

Adaptation to New Technologies and Industry Changes

Effective employee training can help companies adapt to new technologies and industry changes, which can improve their ability to compete in the marketplace.

Enhanced Innovation

Effective employee training can promote creativity and innovation by providing employees with the skills and knowledge they need to generate new ideas and approaches.

Improved Safety and Compliance

Effective employee training can help ensure that employees understand safety protocols and comply with regulatory requirements, which can reduce accidents and legal liabilities.

Eight Important Employee Training Metrics

Some of the important employee training metrics that organizations can monitor to evaluate the effectiveness of their training programs:

  1. Completion rates: This metric measures the percentage of employees who complete the training program. It helps to understand if employees find the training valuable enough to complete it.

  2. Retention rates: This metric measures the percentage of knowledge retained by employees after completing the training program. It helps to understand the effectiveness of the training program in terms of knowledge retention.

  3. Employee engagement: This metric measures the level of employee engagement during the training program. It helps to understand how employees are responding to the training content and whether they are finding it engaging and interesting.

  4. Performance improvement: This metric measures the extent to which the training program has contributed to employee performance improvement. It helps to understand whether the training program has achieved its objectives.

  5. Return on investment (ROI): This metric measures the financial return on investment in the training program. It helps to understand the economic value generated by the training program.

  6. Feedback from employees: This metric measures the feedback given by employees about the training program. It helps to understand the employee's perception of the training program and identify areas of improvement.

  7. Time to proficiency: This metric measures the time taken by employees to become proficient in their role after completing the training program. It helps to understand the effectiveness of the training program in terms of reducing the time to proficiency.

  8. Training cost per employee: This metric measures the cost of the training program per employee. It helps to understand the cost-effectiveness of the training program.

Steps to Improve Your Employee Training Program Performance

Improving the performance of your employee training program can involve a range of strategies, including:

Assess Training Needs

Conduct a thorough analysis of the skills and knowledge required for each job role in your organization. This will help you to identify the training needs of your employees and develop training programs that address those needs.

Set Clear Objectives

Establish clear objectives for your training program, including the skills and knowledge that employees should gain from the training. This will help you to design training content that is focused and effective.

Use Engaging Training Methods

Use a variety of training methods that are engaging and interactive, such as simulations, role-playing exercises, and case studies. This will help to maintain the interest of employees and enhance their learning experience.

Encourage Participation

Encourage participation in training programs by setting clear expectations, providing incentives, and recognizing and rewarding progress and achievements.

Provide Ongoing Support

Provide ongoing support to employees during and after the training program, such as coaching, mentoring, and follow-up sessions. This will help to reinforce learning and ensure that employees are able to apply the new skills and knowledge in their job roles.

Evaluate and Measure Success

Regularly evaluate the effectiveness of your training program using the metrics mentioned above. Use this feedback to identify areas for improvement and refine your training programs accordingly.

Emphasize Continuous Learning

Encourage a culture of continuous learning within your organization. Provide opportunities for employees to learn and develop new skills, and provide ongoing support to help them achieve their learning goals.

About LMS Portals

At LMS Portals, we provide our clients and partners with a SaaS-based, multi-tenant learning management system that allows you to launch a dedicated training environment (a portal) for each of your unique audiences.

The system includes an embedded SCORM-compliant course authoring tool that enables most anyone to build engaging courses quickly and easily.

We also offer a complete library of ready-made, white label courses, covering most every aspect of corporate training and employee development.

If you choose to, you can create Learning Paths to deliver courses in a logical progression and add structure to your training program. The system also supports Virtual Instructor-Led Training (VILT) and provides tools for online coaching and social learning.

Together, these features make the LMS Portals platform the ideal solution for your employee training program.

Contact us today to get started or visit our Partner Program pages

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